QuadraCRM|4.0 was built by Support Professionals and is a suite of ASP Applications and helps businesses of any size and industry to easily coordinate, track, and report their support requests, projects and CRM activities. Online and in realtime. We have a proven record of increasing support productivity, reducing costs and improving customer satisfaction in companies and organizations around the world. Used as bundle with other Quadra Applications, hosted on demand, or standalone, QuadraCRM 4.0 helps you to discover the new power of E-Support.

10 REASONS WHY QUADRA CRM SUITE 4.0

With QuadraCRM Sales and marketing opportunities can be identified more effectively and efficiently – leads can be measured early, and reacted to appropriately.

With QuadraCRM support issues can be resolved by customer profile type, and prioritized by value. A complete client history helps to better understand the needs and demands of your clients.

With QuadraCRM response to web and telephone inquiries can be accelerated and more consistent communication with customers delivered, through all channels of interaction (telephone, e-mail, web site, in-person, etc.) Customer data can be used intelligently, such as demographic information, sales and customer service histories, and marketing preferences

With QuadraCRM Internal and external sources of leads can be better leveraged, better return on marketing expenses delivered, and compliance with privacy legislation (Do Not Call, CAN-SPAM) insured.

With Quadra CRM Customer feedback and data can be more easily accumulated as well as built into future product/service offerings.

With Quadra CRM field sales and service personnel can be connected ‘live’ using laptops and ‘smart’ mobile phones to keep field sales connected, and work in remote, home and field offices with real-time data access.

With QuadraCRM Real-time reporting can be disseminated throughout the organization- for management as well as for front-line employees.

With QuadraCRM everything that is stored online (Costsheets, Invoices, Reports) can be exported and processed offline.

QuadraCRM offers custom made modifications to fit individual requirements. In fact, 60% of our installations come with smaller or bigger modifications to our clients`specific needs.